TriFactor Training is a global provider of Human Factors and professional development education, specialising in flexible, self-paced programmes designed for working professionals.
Our focus is on building safer, smarter, and higher-performing workplaces through practical, standards-aligned training.
Our programmes are developed and led by experienced professionals dedicated to delivering practical, standards-aligned training that strengthens capability, performance, and safety across industries.
At TriFactor Training, we design learning that strengthens the connection between people, awareness, and systems ~ because sustainable performance and safety begin with how humans think, decide, and act.
- Pam Baynes | CEO
Our partnerships are built on trust and shared purpose ~ connecting organisations with Human Factors training that strengthens people, performance, and operational resilience.
- Sharon Sprenger | CCO
People – At the heart of all human factors; behaviour, communication, decision-making.
Systems – How people interact with tools, environments, and processes.
Our mantra is
“The Triangle of Trust™: People-Awareness-Systems”
Through the Triangle of Trust™,
we align People, Awareness, and Systems to eliminate the “illusion of communication” and ensure that every instruction is translated into safe, accurate action.
WHY WE exist...
Because training should protect people – not just satisfy regulations.
Human Factors training was never meant to be a tick-box exercise. Yet too often, that is what it has become.
Aviation maintenance professionals work in complex, demanding environments – where the smallest misunderstanding can have serious consequences.
Your teams deserve training that:
> reflects their reality
> supports their decision
> strengthens their confidence
> respects their workload
and helps them stay safe.
We design Human Factors training that works in the real world - where people, awareness, and systems must align for safety to exist.
create safer aviation environments by designing training that strengthens the connection between people, awareness, and systems, so safety is not just understood – it is lived, practiced, and sustained.
deliver Human Factors and operational English training for aviation maintenance professionals that reduces ambiguity, strengthens communication, supports EASA Part-145 compliance and embeds safe behaviour under pressure.
our values
Our values guide how we design training, work with partners, and support people in safety-critical environments.
Safety is a human outcome
Safety is not created by rules alone – it is created by people supported by systems that work.
We design training that respects human limits and strengthens human performance.
CLARITY PROTECTS LIVES
Ambiguity creates risk. Clear language, clear procedures, and clear expectations are non-negotiable in safety-critical work
CONFIDENCE ENABLES COMPLIANCE
People who feel safe to speak, question, and pause make safer decisions. We build confidence as a safety barrier
LEARNING MUST SURVIVE REALITY
Training only works if it holds up under pressure. We design learning that works in the real world – not just the classroom.
SYSTEMS SHAPE BEHAVIOUR
When systems fail, people compensate. We design training that improves systems, not just individuals.
PARTNERSHIP OVER DELIVERY
We don’t just deliver courses. We work alongside our partners to strengthen safety culture and performance.
